FAQ

Emergency Call - 24/7

Frequently Asked Questions

Hi. On this page , We get the chance to help our customer with quick decision making, first hand advice on what to do and what not to do, how to obtain help  and in what circumstances.

Do not be shy in thinking that we know best ! On the contrary for we entirely rely on our years of training and multiple experiences to tailor this small help guide. Stay tuned !

01.

General Questions

The very first mistake we all make when we see water dripping through the ceiling is to rush to the Main stop tap and turn OFF our water supply. I will tell you why doing this without thinking does not help :

  • What is leaking ?
  • Why is it leaking ?
  • Is it a waste pipe?
  • Is it a water pipe?
  • Is it a central heating pipe ?
  • Is it a Domestic hot or cold water pipe?
  • Could it be the condensate pipe ( if a boiler ) or the overflow pipe? ( if a water tank )
  • Has anyone just been in the shower ?
  • What was the last water usage action that triggered this sudden drip through ? ( Has someone used toilet and flushed ? or has someone just used the Wash hand basin in upstairs bathroom ? or has someone just been in the shower washing their hair ?
  • Has it rain ? or does this often happen after a rainfall?

All of the above are the same question an experience KAMDEM HOMETECH Plumber will ask himself after he walks in through your door. Turning water OFF immediately without considering answer to above question will not speed up the fixing process. But if you can, then We can crack on speedily to fix problem and stop your property from drowning.

So next time water leak through ceiling Please find answer to the above and save Plumber time and your money + get a speedy service.

In our honest opinion, these are what you should cover before you call us :

  • Have you turned the Hot water ON ? If not, check your boiler or your water heating element ON.
  • Is the boiler in the correct water pressure ?
  • Are you opening / operating the correct tap for hot water distribution? 
  • If boiler is flashing an error code, have you tried to reset it ? if not sure how; Turn it OFF the power, then back ON and wait a moment . 

If all the above is CHECKED  and still no result, then it is time to Call Us and we will be happy to help further.

No One likes to live in a cold house. In fact when we get a call about a Faulty Boiler breakdown we treat it always as an Emergency because 8 out of 10 houses houses children or vulnerable adult. These are the thinks an able body within the property at the time of a heating issue should look for :

  1. Is the heating demand ON on the heating control thermostat and Or heating programmer as well as the boiler itself ? All those two or three devices will need to be calling for heat all at the same time for your heating to be ON and heat up the house . If only one of the two or three devices is not asking for heat inline with the rest , then you will get No heating.
  2. Check your boiler pressure and adjust accordingly
  3. Make sure the thermostatic Radiator valves on Central Heating Radiator are fully open ( usually to number5)
  4. Are batteries in your boiler control thermostat still in good condition ?
  5. Is there Gas in the property ? ( operate a gas cooker to check this – If not top up your gas and try again )
  6. Try cancelling any Error messages on the boiler by resetting it on the reset button or switch.
  7. If all the above have fail to re-ignite your boiler to heat-up your house , then it is time to give Kamdem Hometech a Call for further professional help .

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Nam nec tellus a odio tincidunt auctor a ornare odio. Sed non mauris vitae erat consequat auctor eu in elit. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Mauris in erat justo.

Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Proin gravida nibh vel velit auctor aliquet. Aenean sollicitudin, lorem quis bibendum auctor, nisi elit consequat ipsum, nec sagittis sem nibh id elit. Duis sed odio sit amet nibh vulputate cursus a sit amet mauris. Morbi accumsan ipsum velit.

Nam nec tellus a odio tincidunt auctor a ornare odio. Sed non mauris vitae erat consequat auctor eu in elit. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Mauris in erat justo.

Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Proin gravida nibh vel velit auctor aliquet. Aenean sollicitudin, lorem quis bibendum auctor, nisi elit consequat ipsum, nec sagittis sem nibh id elit. Duis sed odio sit amet nibh vulputate cursus a sit amet mauris. Morbi accumsan ipsum velit.

Nam nec tellus a odio tincidunt auctor a ornare odio. Sed non mauris vitae erat consequat auctor eu in elit. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Mauris in erat justo.

Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Proin gravida nibh vel velit auctor aliquet. Aenean sollicitudin, lorem quis bibendum auctor, nisi elit consequat ipsum, nec sagittis sem nibh id elit. Duis sed odio sit amet nibh vulputate cursus a sit amet mauris. Morbi accumsan ipsum velit.

Nam nec tellus a odio tincidunt auctor a ornare odio. Sed non mauris vitae erat consequat auctor eu in elit. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Mauris in erat justo.

Leak coming through ceiling
02.

Services Info

You can reach us by dialling 07826088938.

Our full Office location is click HERE

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Nam nec tellus a odio tincidunt auctor a ornare odio. Sed non mauris vitae erat consequat auctor eu in elit. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Mauris in erat justo.

Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Proin gravida nibh vel velit auctor aliquet. Aenean sollicitudin, lorem quis bibendum auctor, nisi elit consequat ipsum, nec sagittis sem nibh id elit. Duis sed odio sit amet nibh vulputate cursus a sit amet mauris. Morbi accumsan ipsum velit.

Nam nec tellus a odio tincidunt auctor a ornare odio. Sed non mauris vitae erat consequat auctor eu in elit. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Mauris in erat justo.

Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Proin gravida nibh vel velit auctor aliquet. Aenean sollicitudin, lorem quis bibendum auctor, nisi elit consequat ipsum, nec sagittis sem nibh id elit. Duis sed odio sit amet nibh vulputate cursus a sit amet mauris. Morbi accumsan ipsum velit.

Nam nec tellus a odio tincidunt auctor a ornare odio. Sed non mauris vitae erat consequat auctor eu in elit. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Mauris in erat justo.

03.

Emergency Questions

Yes . Office hours may show something else depending where you are looking, but we continue to work even out of hours after 8pm . Better still, We are please to say we would cover all Emergency call out 24hours a day and 7 days a week

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Nam nec tellus a odio tincidunt auctor a ornare odio. Sed non mauris vitae erat consequat auctor eu in elit. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Mauris in erat justo.

Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Proin gravida nibh vel velit auctor aliquet. Aenean sollicitudin, lorem quis bibendum auctor, nisi elit consequat ipsum, nec sagittis sem nibh id elit. Duis sed odio sit amet nibh vulputate cursus a sit amet mauris. Morbi accumsan ipsum velit.

Nam nec tellus a odio tincidunt auctor a ornare odio. Sed non mauris vitae erat consequat auctor eu in elit. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Mauris in erat justo.

Quick & Reliable Plumbing Services

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